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Knockouts Haircuts & Grooming - Barbershop

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4.6(375 reviews)
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120 S Denton Tap Rd Suite 420, Coppell, TX 75019

Coppell, TX 75019

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Knockouts Haircuts & Grooming - Barbershop - Barber shop in Coppell, TX

schedule Opening Hours

MondayClosed
Tuesday10 AM - 7 PM
Wednesday10 AM - 7 PM
Thursday10 AM - 7 PM
Friday10 AM - 7 PM
Saturday10 AM - 6 PM
SundayClosed

What People Mention

job (23) neck (15) drink (12) facial (12) boys (11) feel (10) massage (9) happy (7) braids (6) shampoo (6)

reviews Reviews (10)

KEVIN AMISH

3 months ago

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12/24/2024 at 12:44 AM visited this location for haircut. What I got is racism and worst attitude. Stay away from this location.

Owner's response

We're very sorry to hear about this Kevin, and know that we are taking this seriously. Racism or discriminatory behavior has no place here, and it’s not reflective of the standards we expect from our team or the environment we work hard to maintain. If you’re open to sharing more details, we encourage you to reach out to us directly, at rsmay@knockouts.com so this can be looked into thoroughly and responsibly. We want accountability where it’s warranted and clarity where there may be misunderstandings, and we want to make sure we've made things right for you.

Vinod Patil

5 months ago

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Over the past few months, this place has really gone downhill. I’ve booked appointments several times and still couldn’t get a haircut. On a couple of occasions, the “Open” sign was on, but no one was inside and the door was locked. I scheduled an appointment for yesterday four days in advance, but when I arrived, they didn’t have it on their books. I drove 15 minutes to get there, and just five minutes before my appointment, I received a message saying it wasn’t accepted. If you plan to book an appointment here, double-check that it’s confirmed before making the trip. I am done with this place.

Owner's response

We’re really sorry to hear that your recent experiences have been such a hassle, Vinod. That’s definitely not the standard we hold ourselves to. We can see why you’d be frustrated after dealing with that kind of mix-up. Please feel free to reach out to us directly so we can discuss with you how to make this right for you. Thanks for sharing your experience — it’s feedback like yours that helps us make real improvements.

Chris Fiebig

8 months ago

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I went to this location for about a year while Naomi still worked here and I loved it. However, in the last 3 months since management changes I’ve tried to book an appointment and only successfully gotten a haircut 1 of the 3 times. Most recently, I went online during the middle of the week and booked an appointment for Saturday at noon. Nobody responded to confirm or cancel or ask me to chose another time for my appointment. Nothing, no communication one way or the other. So I showed up Saturday anyways to see if they would honor my appointment or if I could get in at another time and nobody was at the store…at noon on a Saturday! It’s been very disappointing how difficult it is just to schedule a haircut in the last few months. The haircut quality was great and I wanted to keep coming here but the lack of reliability will ultimately cause me to take my business elsewhere.

Owner's response

Thanks for taking the time to share your feedback Chris. We’re really sorry to hear about the recent scheduling issues and the frustration they’ve caused. We really understand how disappointing that must be, especially after consistently great experiences in the past. While the salon has gone through some changes recently, we know that clear communication and reliability should never take a back seat. Your feedback is taken seriously by us and we truly hope we’ll have another chance to earn back your trust.

Charlet Sanga

10 months ago

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My husband visited Darlene but she left and she was wonderful, great haircut and the best customer service. After great effort he found her at Delaneys next to knockouts.

Owner's response

Sounds like your husband found his haircut hero again—gotta respect the dedication! 💪 We’re glad he’s still getting championship-level service he's come to expect from Knockouts. Wishing him many more sharp fades and good vibes with every haircut Charlet! ✨

Andriy T

a year ago

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Started coming here about a year ago and had my barely-any-hair-left-to-cut haircut done by Naomi and haven’t stopped coming back since. Great service, mini bar available and always with a smile :)

Owner's response

We really appreciate your review and love to hear that! Thank you, and we look forward to seeing you again soon!

Tyler Tarrence

a year ago

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Naomi is the best! I’ve been coming to the Coppell location for about a year now and Naomi along with the rest of the staff are so nice and welcoming. My hair cut is always exactly the way I want/like it and I am never disappointed. 100/10 definitely recommend

Owner's response

Hi Tyler...thank you so much for your review! Hearing words like that is why we do what we do, and it is appreciated more than you know. Thanks again, and we look forward to seeing you soon!

Rick

3 years ago

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First off I want to to take the time to state I have never gone back to change my review before. I have been to this location before and I wasn’t impressed with my haircut or the customer service. This visit I was extremely satisfied with the customer service, my stylist and even the friendly atmosphere. Sarah is fantastic! She welcomed me with a warm presence that I hadn’t experience before. She took her time and was very detailed with my hair. She created great conversations while still giving me a remarkable service. I was very impressed with how passionate she was in catering to her customers. She was able to take care of me while also greeting other customers and making sure everyone was happy. Overall my experience was amazing. I would highly recommend letting Sarah spoil you. Keep up the great work.

Owner's response

Hi, Rick! Thank you so much for the kind words! We can’t wait to see you again!

Daniel Dorn

3 years ago

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Came in the shop today for a few services and was immediately greeted with smiles and offered a beverage upon arrival. My stylist, Tokyo, took the time to ensure I was getting the best treatment possible. I will absolutely be back after the wonderful experience! Thank you all for the experience!

Owner's response

It makes us so happy to know you enjoyed your time here at the shop and were satisfied with your stylist. We can't wait to see you for your next cut!<br><br>With love, Team Knockouts

Paul Guckin

4 years ago

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Adriana took care of me today. Gave an excellent haircut, and also my first facial. She displayed excellent service and care throughout. I highly recommend anyone in the area to come see Adriana, and the rest of the staff!

Owner's response

We're proud to be the place where style meets refreshment. We hope to see you back Paul for more self-care fit for a king!

Matthew Smith

6 years ago

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Stumbled across this place by accident after my intended stop turned out to be out of business - but I couldn't have been luckier to find this place. Laura was really fantastic - very personable and great with her various blades :) The salon itself is also impressive; very clean, decorated nicely, cool vibe, TVs playing football in front of every seat, and they offer you a free drink from the fridge (soda or beer, even) when you first arrive. All said and done, I was quite happy with my haircut, enjoyed the time I spent getting it done, and the pricing was very reasonable, I thought. It's easily a return visit for me.

Owner's response

Thank you Matt for your great review! We really appreciate you and hope to see you back again soon!


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