Rafaels Barbershop Vintage NYC
350 E 9th St, New York, NY 10003
New York, NY 10003
schedule Opening Hours
| Monday | 9 AM - 8 PM |
| Tuesday | 9 AM - 8 PM |
| Wednesday | 9 AM - 8 PM |
| Thursday | 9 AM - 8 PM |
| Friday | 9 AM - 8 PM |
| Saturday | 9 AM - 8 PM |
| Sunday | 10 AM - 7 PM |
What People Mention
reviews Reviews (10)
Jared D
5 months ago
Should be called Rafael’s butcher. Butchered by the lady here. Came in with medium-long hair hoping to get a trim and shape up. Asked the woman if she is good with long hair which she assured me she is. Showed her a photo of my hair from my last cut and told her scissor cut, just a trim and shape up. Not sure where communication went wrong but she cut off way too much. She whipped out the buzzer and used it on the first inch of the bottom and then procceeded to cut off Months of growth. Not what I asked for. I had to at several points tell her to stop cutting off any length and just clean up. Super disappointed.
Owner's response
Hi Jared,<br>We’re very sorry to hear that your experience with us didn’t meet your expectations. At Rafael’s, we take great pride in delivering quality service and ensuring every guest leaves feeling confident and satisfied. We understand how important it is to trust your stylist, especially when it comes to maintaining your length and style, and we regret that your visit didn’t reflect the high standards we aim for.<br><br>It seems there may have been a misunderstanding about the type of cut and how much length you wanted to keep. Our team always strives to confirm every detail before starting, but it appears communication fell short this time — and we take full responsibility.<br><br>We’d truly appreciate the chance to make things right. Please reach out to us or stop by the shop so we can personally speak with you and find the best solution.<br><br>Thank you for your feedback — it helps us improve and ensures this doesn’t happen again.<br><br>— Rafael’s Barbershop Vintage
Nick Anderson
5 months ago
Excellent experience as always. Rafael is a consummate professional who does a great haircut.
Owner's response
Thank you
David
6 months ago
I had an awesome experience at Rafael’s Barbershop Vintage. The vibe is super cool, with that classic vintage feel that makes you feel right at home. Rafael is a pro through and through—took his time to get my cut just right and really listens to what you want. You can tell he’s passionate about what he does. The place has a relaxed, old-school charm that makes it more than just a haircut, it’s a whole experience. Definitely recommend checking it out if you’re in need of a fresh cut and a chill atmosphere!
Owner's response
I appreciate your review
Max Stubenvoll
6 months ago
Just found this amazing barber shop. Great service, great job and a great price! Good for new people. Rafael is always on time and takes care of you.
Owner's response
Thank you
Zachary Morgenstern
6 months ago
Have been coming here for a long time - Rafael is always great and gives great haircuts. Very charming old school location.
Owner's response
Thank you<br>
Zach Frankel
6 months ago
Just started coming here recommended from a friend who said this place is the best. Rafael gave me an amazing haircut and everyone was so nice - will definitely come here regularly.
Owner's response
Thank you
Ali Rezvan
7 months ago
I went in for a simple razor shave and beard line-up. I gave very specific instructions: do not cut the beard itself—just clean up the lines around it. He did the exact opposite. He took clippers to my beard and chopped off roughly 80% of the length. I told him I want the beard line itself wide and showed him exactly where I want the line to be, but he made the beard line way too narrow. Terrible attention to detail throughout, and the result looked nothing like what I asked for. To make it worse, I was quoted $55 but got charged $70 on the way out—after my beard was already ruined. I’ve paid $35 in NYC for excellent work, so the price here is way out of line for the quality delivered. Bottom line: stay away. There are much better—and more fairly priced—barbershops nearby. I would give this place zero stars if I could. The guy before me looked to have gotten a terrible haircut too. I should have just walked away.
Owner's response
Hi Ali, I appreciate your feedback and the opportunity to respond. I’ll go through your points in the same order you presented them, and hopefully this will help clarify some of the concerns you raised.<br><br>You mentioned coming in for a simple razor shave and beard line-up. In addition to that, you also requested a clean neckline service. Our posted pricing (on both our board in the shop and our website) lists a beard trim and shave at $55, and the neckline clean-up as an additional $15. That is where the $70 charge came from. We try to keep our pricing straightforward and transparent, and you can always review it here: https://rafaelsbarbershop.com/services.<br><br>Regarding your concern about the trim itself: I do recall your visit. As this was your first time in our shop, my process is always to go gradually, check in with the client along the way, and make adjustments as needed. I don’t typically take clippers and remove large portions of the beard without confirming first. From my recollection, you expressed satisfaction with the session when it was finished, which is why your description here caught me by surprise.<br><br>That said, I understand that every client has their own preferences, and sometimes the first visit to a new barber comes with a bit of a learning curve on both sides. If you felt that what you received wasn’t in line with what you asked for, I truly regret that the service did not meet your expectations.<br><br>As for pricing, I respect that everyone has their own budget and comparisons to make. Our goal here is to provide not just a cut, but a traditional barbershop experience — hands-on, detail-focused, and professional. That level of service is what our pricing reflects.<br><br>I appreciate you taking the time to share your experience. While it seems we may not have been the best fit for your specific needs or budget, I sincerely wish you the best in finding the right barber who matches exactly what you’re looking for.
Mateusz Koziara
11 months ago
Rafael is hands down one of the very best barbers in the city. His obsession with detail & making sure that every haircut is only the very best is why I've been coming to him since moving to the city. A great guy to talk to as well! Thank you Rafael!
Owner's response
Thank you for your honest feedback!
David Myrick
a year ago
What a full service place. Rafael does both beard shape and straight razor. Natalia does only beard shape. I went and got the best of both worlds. Face massage was beautiful. He’s such a character!!! Great experience…
Owner's response
Thank you so much for your review!We are always happy to see you!<br>
Vincent Tavernese
a year ago
It took me a while to find a reliable barber after moving to the city, but once I found Rafael, the search was definitely over. I’ve been getting my hair cut by him for almost two years now, and I’m always impressed by his outstanding service. Rafael is meticulous in his craft, and his attention to detail is second to none. Highly recommend him to anyone looking for a top-notch cut!
Owner's response
Thank you so much for sticking with us and for the high praise!
