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Floyd's 99 Barbershop

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4.6(651 reviews)
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20 E Jefferson Ave #1, Naperville, IL 60540

Naperville, IL 60540

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Floyd's 99 Barbershop - Barber shop in Naperville, IL

schedule Opening Hours

Monday9 AM - 8 PM
Tuesday9 AM - 8 PM
Wednesday9 AM - 8 PM
Thursday9 AM - 8 PM
Friday9 AM - 8 PM
Saturday9 AM - 7 PM
Sunday9 AM - 4:30 PM

What People Mention

atmosphere (32) trim (27) chair (14) conversation (13) neck (11) artist (9) beard trim (9) feel (8) products (8) name (7)

reviews Reviews (10)

Julie Simmons

a month ago

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Extremely consistent, great vibe, always easy and Simeon is the best at knowing how to cut type 3 curls on boys / men (probably women too).

Owner's response

Consistency, an easy vibe, and someone who truly understands type 3 curls is exactly what we want you to find in Simeon’s chair. Thank you for shouting us out!

Courtney Gordon

a month ago

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Booked with Mateo after reading excellent recommendations on Reddit for him. Was not disappointed. He was extremely friendly, made sure to check with me that I was satisfied as we went with the height of the skin fade and took exactly the amount off on top that I wanted while styling it perfectly. 15/10 would recommend him to anyone in search of a fantastic barber 💈

Owner's response

Love hearing the Reddit recs delivered. Mateo will be pumped to know his fade, styling, and check-ins along the way made it a 15/10 experience for you!

Glenn RollingStone

a month ago

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I want to write a review last time I went to get get my hair cut . I experience a bad service . I just want to confirm in my living life of 32 years I’ve never had the experience. A place that cuts hair call me for my bad experience… and ask me what can they do to make it right? I was blown away and the manager Laura asked me if there’s anything they can do to make it up, just ask. She told me So I just want to say that was pretty cool of them for: for caring so thank you.

Owner's response

Glenn,<br><br>We’re really sorry again for the experience you had with your last haircut, and it truly means a lot that you were willing to pick up the phone and talk with Laura about it. We’re glad to hear her follow-up and willingness to make things right stood out to you, caring about our clients and owning it when we fall short is very important to us.<br><br>Thank you for giving us the chance to follow up and for recognizing the effort. We appreciate you and hope we can continue to earn your trust moving forward.

Account Willbedeleted

a month ago

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am writing to share my recent experience at your salon, which, unfortunately, did not meet my expectations. Yesterday, I had my haircut done by a lady who I believe is the manager. While she did a satisfactory job on the top of my hair, the sides were not well done. When she showed me the back of my hair with a mirror, she did not provide a mirror to check the sides, which I overlooked at the time. During the haircut, she used a razor on the back of my head but did not apologize for any discomfort caused. It was only this morning that I realized the back looked poorly done and I had a cut. I returned today to get this fixed. Despite having to wait for 30 minutes upon my return, no discount was offered. When I requested one, the woman assisting me seemed annoyed and rude, stating that getting my hair fixed for free should be sufficient. Plus, I’m a regular. I go there all the time. I believe this was not a fair response given the inconvenience and the poor service received initially. I would appreciate it if you could provide some clarification on my options for compensation, as I feel this experience was not handled professionally. the person who caught my hair and fixed it Did a really phenomenal, job She gave me customer satisfaction. The person understood what bad experience. I had And that person fixed my hair . I wish I knew the person’s name because That person made it right.

Owner's response

We’re sorry this visit left you feeling disappointed. What you described around the initial cut, the discomfort on your neck, and then feeling dismissed when you came back to have it fixed is not how we want any client to feel, especially someone who visits often. Our satisfaction guarantee is to make things right within 7 days, and we’re glad to hear the team member who fixed your hair delivered the level of care and service you should always experience. If you’d like to talk through what happened in more detail or get any additional support, please reach out to us at contactus@floydsbarbershop.com so we can follow up directly.

Flynn S

3 months ago

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I’ve been going here for almost a year now and I couldn’t be happier with the warmth from staff and the great work from my stylist, Sam. I couldn’t recommend Sam enough, they are brilliant at their job and always make the vision in my head come to life

Owner's response

Thank you for sharing the love! We are thrilled to celebrate Sam for rocking your service, and we’re excited to see you next time.

Joshua Abels

4 months ago

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This place is a disaster. I've been rescheduled every time I've scheduled an appointment with them due to call off's or "running late" or someone taking a leave. I've waited over 25 minutes for an appointment and only once have I received a note ahead of time so I could plan accordingly. Haircuts are average, but cost is high. Would not recommend.

Owner's response

Thank you for the heads-up, Joshua. We understand how frustrating scheduling issues can be. We’re reviewing your experience with our staff and would love the chance to connect directly. Please reach out at contactus@floydsbarbershop.com.

Scott

4 months ago

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I was so glad to find a Floyd’s when I moved back to Illinois. I was going to one in Colorado and have always liked the vibes from the first time I went to one. Sam M has been a great stylist with a lot of knowledge and good conversation. As long as she’s there, I’m not going to anyone else!

Owner's response

Thanks for the kind words! Sam will be so amped to hear your shoutout, and we’re looking forward to seeing you again soon.

Mason Monreal

4 months ago

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A friend of mine mentioned Floyd’s to me a couple of months ago and recommended Simeon for a flow/mid-length cut. Little nervous at first going to a new barber but WOWWW Simeon balled out! This place also has a dope atmosphere, would definitely recommend to anyone.

Owner's response

Simeon is going to be stoked when we share your review! Thanks for helping us celebrate the legends on our team.

ruth p

8 months ago

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Sam is hands down the best hairstylist we’ve found for our son! The fades are always clean and sharp, and the whole haircut looks great every time. Sam has such a calm and kind demeanor, and they’re quick without ever rushing the job. We’re so happy to have found someone so skilled and consistent—highly recommend!

Owner's response

Thanks so much for coming in and leaving Sam a great review, Ruth! We are so happy to hear that you had an awesome experience at our shop!

Christina Roberson-Smeltzer

a year ago

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We were unsure if we’d get in before Christmas, but Floyd’s squeezed us in! Sam paid attention to every detail and perfectly blended my husband’s tight fade with a hard part. She was also kind, engaging, and finished his haircut in under 30 minutes. She suggested products but wasn’t pushy at all. We will continue to come back and request Sam.

Owner's response

We’re so glad we could accommodate your family and Sam could deliver a top-notch service! Thank you for sharing, and we look forward to welcoming you all back!


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