Issues Barber & Beauty Salon

Nayah A

a month ago

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Beyond her skills, Ebonie’s character really sets her apart. She is kind, patient, professional, and genuinely cares about her clients. She takes the time to listen, gives honest advice, and makes you feel comfortable and valued every visit. You can tell she truly loves what she does and prioritizes the health of your locs. She is truly infamous!! The new location just takes the whole experience to the next level. Highly recommend worth every minute and every dollar!!🤍🤍

Gwendolyn Kendricks

2 years ago

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I booked with Deseiree (zootiee2x ) 1rst appointment at the time of the appointment i get a message saying im coming off the train. She talked over my head the whole time. She kept stepping out to talk 15 mins at a time while i was in her chair. Second time i showed up for her not to even show up. My appointment was just pushed to the side I called and text this woman all morning for her to tell me to come to the shop hours later. I show up for the appointment which i shouldn’t have for her to talk on the phone over my head and turn my parts in my head into circle parts when they are squared off. I let her know that i needed them corrected she made me wait and then told me there’s nothing wrong with my parts. Moving right along i booked for February with another loctician in Issues. I booked for the wrong month so she was going to just fit me in today. When she found out i was the one that was complaining about my parts she said she had to check with desiree because she most likely wouldn’t be cool with it. I called and asked her what was the decision. She told me she’s sorry she can’t do my hair because Desiree isn’t cool with it. So in other words if you leave me as a client I’m going to make sure no one does your hair. When i tell you this woman is past unprofessional she told me waiting for her to show up is something you have to do when having locs. She has a lot to learn because if a person has a appointment a good loctician would have made sure she scheduled appointments far enough apart.or he’ll show up for your clients. So the other stylist apologized when the right thing to do would have been to do my hair. Not say sorry and return my deposit. Desiree told me that they both are the hottest locticians in south loop and they have both chosen not to do my hair. The other loctician is hot desiree is simply a wannna be. The part that kills me is that i was never going to let Desiree touch my hair again. I haven’t booked with her in months. BASICALLY ISSUES HAS MORE ISSUES THAT TISSUE. Keep your money it’s a circus in there.

Dy J

Edited 3 years ago

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I had the worst experience at this salon.I SCHEDULED an 8am appt on StyleSeat with ElegantMidge (nothing about this experience was elegant). I was there on time , got shampooed/dried and an hour passed and I asked the shampoo girl where this stylist was and she shrugged her shoulders. I was told by the receptionist that the stylist would be there soon. I wait another 20 minutes, the receptionist says Midge doesn’t like to be rushed she will arrive when she arrives . She said I could text Midge if I needed to. This is my first time going to this salon, so I text her and this lady tells me that she doesn’t like to be rushed. Plus she has an appointment to do before me although my appointment was scheduled for 8am and then she’d have to do her regular walk-ins first. ALTHOUGH I SCHEDULED AN APPOINTMENT. I explained that I had a wedding to attend today, that I SCHEDULED an appointment days ago. This lady did not care that she wasted my time and put me in a bind. The name of this salon is perfect ISSUES, we’re always screaming support our own. But it’s times like this when OUR own feel they don’t need the business they get unprofessional. If you have 5-7 hours to sit around waiting to get your hair done, by all means go to Midge sit and wait because she doesn’t give a damn about your time only hers.

Jackie Gaither

4 years ago

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The one star is for the shampoo girl....my stylist was the worst! I have never been so disappointed. I legit look like i got a bald fade with an uneven bang. This is supposed to be a pixie cut. It looks HORRIBLE. I went to the owner, and it was a huge mistake. Please keep looking if you want a short do. Something tells me that her regular clients get better treatment. I paid over $200 and it was a total waste. I put on a wig as soon as I got home

Today-a-New2024

7 years ago

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Well the salon is lovely I like the design, but the lack of communication made a 11:30am appointment turn into a 3 1/2 hour ordeal for a wash and cut only. But the stylist I booked with didn't do my hair, a different stylist did and she did a nice job. I may or may not go back but time will tell😕

Latonsha Pace

7 years ago

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This was my first time here and I found the owner who did my hair off Instagram. by me being a new potential client when I arrived I waited 3 hours before even getting a shampoo no one explained the process to me just had me waiting. Once getting a shampoo by Julia she didn’t even mold my hair down which I’m sure she was supposed to cause the stylist even asked (why didn’t she mold you ) sat in the owners chair and she was very non personable she doesn’t talk just curl and go didn’t ask if I was pleased and my hair didn’t last 24 hours I’m a nurse and work hard and this just wasn’t the experience I was looking for or expecting sorry I will not return here. Awe the barber N.Y was dope and friendly tho

Fanta Celah

7 years ago

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Convenient location. State of the art decor. Friendly service. But you do have to wait for barber service.

Tikeila Mckenzie

8 years ago

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My experience at Issue Hair Salon has always been a good one. The receptionist, the shampoo girls, all the stylist and barbers are always friendly and professional. The owner has done a wonderful job with the new location and decor. She is very humble and even though she may seem quite or shy...she’s very much a people person and love to see everyone happy, comfortable and enjoying themselves. The vibes are always positive and the music playing throughout the shop is a plus for me; it just puts you in a good mood, you’re feeling good and you will definitely leave out looking good. The owner did a good job choosing her team; all that talent in one spot seems unfair to the other salons in that area. I will definitely be back and if you haven’t been you need to get there and soon

MoeSo Natural

8 years ago

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First time I came to this shop, I was very excited to bring my mom and get her hair done. Midge (the owner) is like a celebrity! Everyone in Chicago and beyond knows her for her hair skills is she is awesome with short haircuts/styles. Her other stylists are good too and it’s like a big family! Love the environment, the shop is gorgeous and although it’s far from where I live, I don’t mind the travel for such good service! You won’t regret it!

Shari Anderson

10 years ago

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I LOVED my hair, however, I had to give a 2-star rating. When I arrived for my appointment, the hairstylist was not at the shop. I waited for about an hour and was finally called back to get my hair washed. After having my hair molded and sitting under the dryer, I ended up waiting another hour until I was called to get my hair cut and styled. The stylist was also a bit rude, until she asked me how I liked my hair. Although I loved my hair and was very pleased with the finished product, I wouldn't go back just because of the awful customer service.