Imperial Barbershop & Hair Salon

Melanie Johnston

a month ago

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I hate to leave a bad review but I'd like others to avoid the humiliation. For starters I am a female presenting person. I was drawn to this place because of them advertising that they are a highly rated unisex salon and I was impressed by the pictures of their hair designs. I booked an appointment online for 1pm. I arrived about 5 minutes late and apologized once I was finally able to flag someone down. No one is at the desk to check you in or greet you. I ended up waiting an hour to be seen. They put me with someone extremely young (not who I booked with). This in itself isn't a problem but unfortunately even though he said he was comfortable doing the taper fade and textured top I asked for, he had to get assistance from a more senior barber to cut the top of my hair. The senior barber did a rush job. He also put a ton of product in it without me approving and I couldn't see how it would look not slicked back and greasy. Upon getting home and washing my hair, I am embarrassed by how my hair looks. It is uneven and there is a bald spot on the back of my head 😔 For 50 plus dollars I would have rather gone to a budget franchise, but I was trying to support local business.

Jennifer Salguero

Edited a month ago

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The best place! Super patient with my son I appreciate it! Prices are amazing would check it out

RafaCan't

2 months ago

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Omar and the rest of the people at the shop care about your hair and life.. You get your haircut and a clean shave every time... Some of the kindest people you will have the chance to meet. I encourage you to call and schedule ahead of time because the shop gets busy with regular walk-ins.. The weekends are busy so weekdays work best!

Nicolette Garnett

Edited 2 months ago

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Haircut looked good. But the appointment was at 2:15 didn't even walkout until almost 4. Btw 20 minutes after 2:15pm would be 2:35pm, he was not in a chair until 2:58pm. Seems pointless to have online booking, if you're not going to abide by the appointment times while having people prepay online. Regardless, your tone in your replies back to your customers tells me what I need to know on how you run your business.

adamah teko

2 months ago

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Omar is the best in town! He always gets me and my son very freshened up! Very professional and everyone in the shop is very welcoming! I recommend Imperial all day everyday!

Haroon Jeddah

3 months ago

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I rarely leave reviews, but this needs to be said. I gave this shop second chance & was disrespected even worse than the first time. No courtesy, no professionalism, no accountability. A barber shop lives on repeat customers—I won’t be back, I wouldn’t recommend it to anyone who expects basic respect. At this point it’s clearly the culture of this shop. Zero professionalism, Instead of making customers feel welcome, they make you feel like you’re an inconvenience for paying them. If you value your time, dignity, or money—go literally anywhere else. Plenty of barbers out there who know how to treat people like humans , Two visits. Two bad experiences. That’s not a bad day—that’s a bad business. The attitude alone is enough to make you walk out, haircut aside. If customer service matters to you at all, save yourself the frustration and find a shop that actually wants your business.

Yasir Iqbal

6 months ago

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Amazing haircuts!! You will be satisfied. My shape up and haircut was done very carefully and done with great care

Sab Sam

7 months ago

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I recently visited this barbershop and was very disappointed with the experience. The staff came across as unprofessional, making me feel as if they were doing me a favor by cutting my hair, when in fact, I was paying for the service. They spent more time chatting with each other than focusing on my haircut, which showed in the end result. Overall, the atmosphere was unwelcoming and the service was poor. I will not be returning and cannot recommend this place to others.

Anthony11p

8 months ago

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Best barbershop !! Very nice environment, employees are very nice and friendly, clean and they have good music and a fridge with different type of drinks while you wait ! Wait time was fast ! I’ll be coming back to this location !! Haircut was on point 👌🏼

Cristopher Meza

a year ago

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⭐⭐⭐⭐⭐ The best haircut I’ve ever had! From the moment I walked in, the atmosphere was amazing, and the barbers are true artists. They took the time to listen to what I wanted and then exceeded my expectations. The attention to detail was impeccable, and I felt like I was in the hands of a seasoned professional. I didn’t just walk out with an incredible haircut, but also with a great experience. They’ve definitely earned a lifelong customer. Highly recommended!