Cool Heads Barbershop Plano
1900 Preston Rd STE 120, Plano, TX 75093
Plano, TX 75093
schedule Opening Hours
| Monday | Closed |
| Tuesday | 9 AM - 8 PM |
| Wednesday | 9 AM - 8 PM |
| Thursday | 9 AM - 8 PM |
| Friday | 9 AM - 7 PM |
| Saturday | 9 AM - 6 PM |
| Sunday | 10 AM - 5 PM |
What People Mention
reviews Reviews (10)
Tim Friske
a month ago
Went in for the first time today. I didn’t know how I wanted to cut and style my hair. Maria was very friendly and professional. She made a few suggestions that turned out great. Thanks!
Owner's response
Thank you sir. Appreciate the review and 5 star rating.<br>For updates/specials, follow us at https://www.instagram.com/coolheadsmen . You have a good one.
Megan Paulk
a month ago
Maria and Victor did an amazing job! We walked in and had both our kids (boy and girl) get haircuts and they both did a phenomenal job! We will definitely be back.
Owner's response
Thank you. Appreciate the review and 5 star rating.<br>For updates/specials, follow us at https://www.instagram.com/coolheadsmen . You have a good one.<br>
Carlos Balderas
a month ago
I have been to Victor for my last several cuts and he always does a great job! Very professional It’s great to have a consistent barber who can always do the work right. Cool Heads also has a very clean and modern looking shop! Highly recommended Cool Heads & Victor!
Owner's response
Thank you sir. Appreciate the review and 5 star rating.<br>For updates/specials, follow us at https://www.instagram.com/coolheadsmen . You have a good one.<br>
shon joseph
a month ago
Cool heads Barbershop has been my go to since moving to Dallas in 2022. Victor has been doing an amazing job , but i go there not only because of the great work they do there but also make it personable with their friendly vibe and atmosphere. Marisol has done an amazing job managing the shop. Keep up the great work!
Owner's response
Thank you sir. Appreciate the review and 5 star rating.<br>For updates/specials, follow us at https://www.instagram.com/coolheadsmen . You have a good one.<br>
Andrew Burdick
a month ago
Marisol is the best, and there’s no competition! I have been going to her for a few years now and she does an amazing job on my hair every single time and always makes you feel welcomed. Highly recommend!
Owner's response
Thank you sir. Appreciate the review and 5 star rating.<br>For updates/specials, follow us at https://www.instagram.com/coolheadsmen . You have a good one.<br>
Mayra Ramirez
2 months ago
⭐⭐⭐⭐⭐ We had such a great experience at Cool Heads! Victor did an amazing job with my son’s haircut. He was patient, kind, and made my son feel so comfortable the entire time. The haircut came out perfect, and you can tell Victor truly cares about what he does. We’ll definitely be coming back and asking for Victor again. Highly recommend!
Owner's response
Thank you sir. Appreciate the review and 5 star rating.<br>For updates/specials, follow us at https://www.instagram.com/coolheadsmen . You have a good one.
Mark Allen
3 months ago
Brilliant haircut. Marisol is a very talented hairdresser and a lovely person, she made me feel like I had been going there for years rather than a first visit. This is one of the best haircuts I've had because of Marisol's skill, by far the best haircut I have got going to a new place. Cool heads barbershop has a great friendly atmosphere. I would highly recommend a haircut here.
Owner's response
Thank you sir. Appreciate the review and 5 star rating.<br>For updates/specials, follow us at https://www.instagram.com/coolheadsmen . You have a good one.
Isaac Kam
4 months ago
I stopped by Coolheads Plano on Preston Road for a haircut and Marisol took care of me. She’s one of those stylists who actually listens, pays attention to the details, and somehow makes the whole thing feel easy. She shaped everything exactly the way I asked without rushing through it. What I really appreciated was how comfortable she made the whole experience. She checked in at the right moments, made adjustments when needed, and clearly knows her craft. You can tell she takes pride in her work. If you’re looking for someone who’s skilled, consistent, and genuinely cares about giving you a great cut, go see Marisol. I’ll definitely be booking with her again.
Owner's response
Thank you sir. Appreciate the review and 5 star rating.<br>For updates/specials, follow us at https://www.instagram.com/coolheadsmen . You have a good one.
Jordin Lopez
4 months ago
The experience was good until the end. I showed the stylist what I wanted and specifically said, “I’d like to maintain the length on the top and back.” I showed him the picture twice. Not once did he show me or ask if the length was okay. I’ve been to other shops where they pull the hair and ask, “How much would you like off?” At the end I told him, “It’s too short,” and he proceeded to say, “That’s what you asked for.” I brought out the picture again and he simply said, “Sorry.” This was my very first experience here, and honestly, I’m not sure if I’ll be back.
Owner's response
Hi Jordin,<br>Marisol, Coolheads Plano location manager.<br>Its unfortunate to see this review. Per our conversation as I apologized for your experience, your barber truly believed you were satisfied with your haircut and he mentioned he apologized for cutting shorter than you were expecting, but after showing you the haircut you were fine with it.<br><br>Also as I mentioned over the phone, he personally offered to give you your money back because as an employee from Coolheads, customer satisfaction comes first. I know thats not what you wanted and I politely asked if there was anyway you would take this negative review down. <br><br>Again so sorry about your experience but hopefully you will give us a second chance, if not with this barber, someone else.<br><br>Thank you
Montanna A
5 months ago
I’ll be polite enough not to say much, but it’s clear my beard was not trimmed evenly or professionally. Both sides don’t match at all, and I’ll have to get it fixed somewhere else. That says enough. Most of the reviews give 5 stars to have 10% off for next appointment! Maria, needs back to the kitchen and switch into something else fr.
Owner's response
Hello Montana,<br>Sorry for your experience. I have called and left you a voicemail wanting to make this experience right for you!<br>Please give us a second chance, my name is Marisol (CH Manager)<br>No need to pay elsewhere to get it fix. Ill gladly make it better for you.<br>Coolheads prides itself on customer satisfaction if you werent satisfied.<br>Please come back so we can accomodate you as best we can!!<br>Thank You!<br><br>