Primo Barbershop
2421 Honolulu Ave, Montrose, CA 91020
Montrose, CA 91020
schedule Opening Hours
| Monday | 9 AM - 7 PM |
| Tuesday | 9 AM - 7 PM |
| Wednesday | 9 AM - 7 PM |
| Thursday | 9 AM - 7 PM |
| Friday | 9 AM - 7 PM |
| Saturday | 9 AM - 5 PM |
| Sunday | 9 AM - 3 PM |
What People Mention
reviews Reviews (10)
Joshua Sawicki
a month ago
This place is a hidden gem in Tujunga! I've been going to over 20yrs because of the service they bring and literally top quality brakes for your car that will last forever, unlike other places you can get brakes at.
Manfred Anaya
3 months ago
Awful business practice. I was stuck at a prior appointment that ran hours behind schedule, and went to edit my appointment/call my barber/call the barbershop. I call the phone number provided four times over the course of thirty minutes and my call was DECLINED four times. Absolutely ridiculous. Of course then they file me as a “no show” and charge my card anyways. It’s understandable to run a tight schedule, but if there is possibility for errors beyond one’s control, there should be point of contact. Friendly staff, good barbers, disgusting business practices. I will not be going back if this is how they treat their clientele. For another point of reference, I was late five minutes once and they filed as no show as well. I walked in the door as the text was sent.
Owner's response
Sorry to hear about your frustration and appreciate you taking the time to share your experience.<br><br>To clarify, our shop operates strictly by appointment to stay on schedule and respect every client’s time. As agreed upon during booking and in our confirmation messages, appointment changes or cancellations must be made through the booking system at least 4 hours in advance, not by phone. We do not modify appointments by phone calls or texts, especially during busy hours when barbers are actively working with clients.<br><br>When a client arrives after the start time, even by a few minutes, the system may automatically mark the appointment as a no-show if the barber has already moved on to the next client. This is not personal—it’s the only way we can remain fair and consistent to everyone booked that day.<br><br>We understand unexpected delays happen, but delays from prior appointments or other commitments are unfortunately outside our control. The no-show charge is in place specifically to protect our barbers’ time when an appointment slot goes unused.<br><br>We’re glad you found our staff and barbers friendly and skilled, and we regret that our policies didn’t align with your expectations. Our procedures are applied consistently to all clients to maintain fairness and efficiency.
Brody Breck
4 months ago
I got a 70 dollar haircut today. To start, I walk in 10 minutes before my appointment and Titoe says hi to me then proceeds to go to the back and take 25 minutes out there. So he was 15 minutes late to our haircut appointment. Then Titoe gave me the worst haircut I have literally ever gotten and it looks like he even forgot to shave one of the sides. I will never be coming back to this barbershop. edited.
Owner's response
Hi there,<br>We’re a bit confused by this review because the name used does not match any client record in our system for today, and Julio also confirmed that no one tipped him $30 — especially since the service you’re referring to is $40, not $70.<br><br>Additionally, our check-in logs show no late start for any appointment with Julio matching this description. Because of these inconsistencies, we’re unable to verify that you were actually serviced at our shop.<br><br>If you believe this is an error or you used a different name, please contact us directly so we can look into it. We take legitimate feedback seriously and are always willing to correct any real issue — but we also protect our staff and business from fabricated or inaccurate claims.
Mitchell Licata
5 months ago
This is a predatory scam business. You have to pay and tip for your haircut online. When you need to modify your appointment time to another available time, the link doesn’t work. So if you can’t show up for the time you’re locked into you’re stuck paying that money twice if you make another appointment. They claim they aren’t “authorized” to modify appointment times on their end… that makes no sense, and when you call the shop they tell you it’s not their problem. I am filling out paperwork at the Glendale, La Canada and montrose chambers of commerce to file complaints about this scam since I’m not the only one I know who they’ve pulled this move on. Nobody should support a predatory business like this.
Owner's response
Hi Mitchell,<br><br>We’re sorry to hear about your experience. Primo Barbershop operates strictly by appointment through Squire, a secure national booking platform used by barbershops across the country. <br><br>Our records show your call came in at 11:45 AM on Saturday, October 18, which was past the 4 hour modification window outlined in our policy. As stated and agreed to at check out, all changes or appointment modifications CANNOT be made by phone or email, they must be done through the confirmation link provided.<br><br>If you experienced any technical issues with the booking link or payment, please reach out directly to Squire support as they manage all scheduling and track transactions processing. Thank you for understanding and for respecting our Barber‘s time and schedules.<br><br>Primo Barbershop 💈 Management - “Nothing Less Than The Best!”<br>
Jeremy
6 months ago
Been going here for almost a year. Always have a great experience. I see Sandra, she has consistently gave me great cuts. Really appreciate how well she does her fades, her attention to detail, and care. Thanks for keeping me looking sharp!
Joel Garcia
7 months ago
Walking into this barbershop feels less like stepping into a business and more like stepping into a community. From the moment you sit down, you know you’re in the hands of true professionals who take pride in their craft. The barbers don’t just cut hair—they sculpt it. Every fade is sharp, every lineup is flawless, and the attention to detail is second to none. They take their time to make sure you leave looking fresh and feeling confident, but they’re efficient enough that you’re never waiting around forever. The vibe of the shop is unmatched—laid-back but full of good energy. Whether it’s the dodgers playing on the big screen, the friendly conversations, or the clean and stylish setup, you instantly feel at home. They treat every customer like family, remembering faces, styles, and even asking how your day’s been. What really sets them apart is the consistency. Every visit feels like a VIP experience. Whether you’re coming in for a quick clean-up or a full transformation, you leave looking your best. If you’re tired of rushed cuts or cookie-cutter service, this is the place to go. Hands down the best barbershop in town—you’ll walk out with more than a haircut, you’ll walk out with confidence.
Cathryn Stokes
11 months ago
my teenage grandson has never been to a barbershop. He usually goes to a salon. I wanted him to experience a barbershop and a shave. His haircut is very nice. They applied a hot towel to his face. Big thanks to Bobby his stylist. He loved the experience and I’m sure we’ll be going back. Big thanks to Bobby his stylist.
Mark Takeichi
a year ago
Excellent service and perfect cuts. Bobby cuts my sons hair and he always give them clean and fresh cuts. I've had both Julio and Kevin cut my hair. They take their time and I always look my best after they cut my hair.
Thania Morones
a year ago
I was very impressed with the end results. I’ve been trying to convince my son to get a haircut for a long time. Finally agreed to and he was very happy with his cut. Julio was very skilled and understanding of what my son wanted. The place is clean and presentation on point. Definitely come back to this place!
Maxy Bebber
2 years ago
Rob was my barber and he paid such amazing detail to the sculpting my hair and beard. I haven't ever gotten a service like this and they really made me feel welcome and comfortable from wait to exit! I had mentioned I would wait outside until my appointment with the dog and the whole team invited me to bring him inside and was very accommodating of him as well as me! It was a very good experience and for the service I got I feel like the rate was generous.
